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This store has earned the following certifications.
The Joyway luggage set, comprising a 20-inch carry-on, 24-inch checked suitcase, and 28-inch large luggage, along with a weekender travel bag and a toiletry bag, offers a coordinated color scheme and stylish design to enhance the enjoyment of your travels. The uniform color matching and fashionable appearance contribute to a more pleasurable travel experience.
The luggage set features an expandable capacity, providing an additional 20% storage space for the 20-inch and 24-inch bags. The travel bag can also expand from 11 inches to 15 or 19 inches, offering more storage capacity to accommodate your packing needs.
For security, the luggage is equipped with a side-mounted, TSA-approved combination lock, ensuring the safety of your belongings and allowing convenient inspection by authorities. The external double-layer YKK zipper is smooth and sturdy, with high explosion-proof strength, safeguarding against damage during transport.
The suitcases are equipped with 360-degree spinner wheels, allowing for quiet and smooth maneuverability. The durable, ergonomic aluminum telescopic handle effectively reduces arm fatigue, making the luggage more comfortable to carry.
The family luggage set is crafted from lightweight and durable ABS hard shell material, providing superior impact and scratch resistance. The interior features zipper compartments and elastic bands, with a multi-compartment design that keeps your belongings organized and tidy, enhancing the overall packing experience.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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